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Researchers in Kenya issued a questionnaire to firms which may have made lost sales and profits due to poor change management became more salient. A second intervention more explicitly emphasized the costs of having insufficient change. Highlighting the importance of carrying correct change helped...

Trade credit, which is usually provided by up-stream suppliers to down-stream firms, can help small businesses to purchase non-perishable goods for resale and free up resources for other uses. However, provision of trade credit may be limited by high transaction costs, up-stream liquidity...

In partnership with Simón de Cirene, a Chilean non-profit organization, researchers evaluated the impact of providing role models and personalized assistance through various delivery methods on the business outcomes of micro-entrepreneurs. One year after the program ended, household income increased...

Researchers evaluated whether disclosure of past voting participation had a stronger impact on turnout when it reminded voters of instances in which they previously voted or of instances in which they failed to vote. The results suggest that mailings disclosing past voting behavior had strong...

Researchers evaluated the effect of randomly offering varied wages to bean-sorting workers in rural Malawi. While offering higher wages caused workers to increase their productivity, it did not attract more productive workers.

Researchers studied the short- and long-run effects of these reports on electricity use and found that reports reduced energy consumption by about 2 percent across twelve utilities. The reports had the strongest effect in the short-run, but the program had enduring effects among households that were...