Evaluations

Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Researchers studied the effects of a university policy in South Africa to promote racial integration, by randomly allocating incoming students to roommates of a different race. The policy reduced negative racial stereotypes among white students, improved attitudes and behaviors towards members of...

In sub-Saharan Africa, youth unemployment is expected to reach 50 percent by 2025. One reason for high unemployment among this group is that youth may live geographically far from where many jobs are located, making traveling to search for employment difficult and expensive. Researchers conducted a...

Researchers partnered with Aid to Artisans (ATA), a US-based nonprofit, and Hamis Carpets, an Egypt-based distributor, to provide small-scale rug manufacturers the opportunity to export to high-income countries. Offering small firms the opportunity to export rugs to high-income markets increased...