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Managerial Practices for Improved Productivity of Skilled Workers in the UK

Greer Gosnell
Researchers worked with an airline to test the impact of different types of information and incentives on pilots’ productivity, as measured by pilots’ implementation of fuel-saving practices. Provision of personalized targets for achieving these fuel-saving practices led pilots to implement them...

Union Leaders and Factory Workers’ Collective Action in Myanmar

Labor movements can improve workers’ lives but face great difficulty in getting workers to agree on common goals and take collective actions. In garment factory workers’ group discussions on minimum wage policies in Myanmar, researchers randomly included union leaders to study whether the presence...

The Impact of Bid Training on Small Firm Growth in Liberia

Vinayak Iyer
Golvine de Rochambeau
Ridhi Soni
Researchers evaluated the impact of a bid training program on the business performance of local small and medium-sized firms. The bid training led firms to bid on and win more contracts, with the positive impacts concentrated on a quarter of firms.

Reducing Job Search Costs with an SMS-based Messaging App in Rural Tanzania

Dahyeon Jeong
The researcher conducted a randomized evaluation in rural Tanzania to determine the impact of an SMS-based messaging app that connects agricultural workers and employers on wages. Results found that the SMS-based messaging app reduced wage spread within villages–meaning employers paid a wage closer...

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Erin Kelley
Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Foreign multinational enforcement of local workplace safety laws in Bangladesh

A researcher partnered with the Alliance for Bangladesh Worker Safety, a consortium formed by US multinational companies, to evaluate the impact of privately enforcing local labor laws on garment factories in Bangladesh. Enforcing the legally-required creation and operation of workplace safety...

Characterizing Firm-Level Discrimination

Researchers studied hiring discrimination among major employers in the United States by sending fictional resumes, with varying demographic information, to determine whether certain characteristics would lead to different follow-up contact rates. Employers were less likely to contact resumes with...

Increasing Profits through Subsidized Microenterprise Relocation in Uganda

Those self-employed in microenterprises, who often report low profits and own few assets, account for fifty percent of the labor force in low-income countries. Researchers are conducting a randomized evaluation to test the effect of relieving constraints to microenterprise relocation on business...