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Researchers in Kenya issued a questionnaire to firms which may have made lost sales and profits due to poor change management became more salient. A second intervention more explicitly emphasized the costs of having insufficient change. Highlighting the importance of carrying correct change helped...

Trade credit, which is usually provided by up-stream suppliers to down-stream firms, can help small businesses to purchase non-perishable goods for resale and free up resources for other uses. However, provision of trade credit may be limited by high transaction costs, up-stream liquidity...

In partnership with Simón de Cirene, a Chilean non-profit organization, researchers evaluated the impact of providing role models and personalized assistance through various delivery methods on the business outcomes of micro-entrepreneurs. One year after the program ended, household income increased...