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In “the text message capital of the world,” the Philippines, researchers tested the effect of text message reminders on client repayment rates. In contrast with previous research, they found that text message reminders did not increase repayment on average. Yet for repeat borrowers, who had known...

Researchers evaluated the impact of performance scorecards on the speed of delivery and the payment of bribes. Results show that the intervention increased on-time service delivery, but did not decrease bribe payments on average; bribes among high-performers increased.

Researchers evaluated the expansion of a rural financial services provider in Tamil Nadu, India in order to understand how access to financial services, information, and exposure to risk affect technology adoption and well-being among farming households.