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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Improving Student Learning through Pay-for-Performance Teacher Contracts in Rwanda

Researchers conducted a randomized evaluation to test the impact of pay for performance contracts on teachers’ qualities, effort, and student learning in Rwanda. Pay for performance improved teacher effort, particularly their presence in classroom and their pedagogical effectiveness, and raised...

Encouraging Adoption of Rainwater Harvesting Tanks Through Collateralized Loans in Kenya

In partnership with Nyala Dairy Cooperative, researchers evaluated the impact of offering asset collateralized loans for rainwater harvesting tanks on both credit access for dairy farmers and profitability for the lender. Using the tanks as loan collateral led to higher take-up of loans by farmers...

Teaching Savings Practices to Ugandan Youth

In Uganda, researchers evaluated whether offering financial education or group savings accounts to church-based youth groups increased savings. One year after the intervention ended, they found that total savings and income had increased among youth who were offered financial education, group...