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In many countries, rural populations access social services through decentralized systems that hire community-based workers with high monitoring needs, leaving little time for supervisors to perform other essential functions. Researchers are evaluating the impact of a phone-based e-monitoring app...

In “the text message capital of the world,” the Philippines, researchers tested the effect of text message reminders on client repayment rates. In contrast with previous research, they found that text message reminders did not increase repayment on average. Yet for repeat borrowers, who had known...

Researchers evaluated the expansion of a rural financial services provider in Tamil Nadu, India in order to understand how access to financial services, information, and exposure to risk affect technology adoption and well-being among farming households.

Researchers evaluated the impact of Padua, a holistic, individualized, wrap-around support program for individuals who have recently experienced a negative economic shock. Exploratory analyses suggest that Padua impacted housing and employment outcomes specific to participants’ individual needs.