News

Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Researchers partnered with IPA and PlaNet Guarantee to conduct a large-scale randomized evaluation that will measure demand for rainfall insurance among both urban migrants and rural households and its impact on the economic outcomes of the latter group.

In the context of the COVID-19 pandemic, researchers conducted a randomized evaluation to test the impact of delivering educational content via mobile phones on student learning in five countries. Mobile-based instruction, especially through phone call tutorials, improved foundational learning...

Researchers evaluated how microcredit clients in South Africa responded to changes in loan terms. They found that clients adapted both their demand and compliance based on loan terms, and were particularly sensitive to above-average interest rates.