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Researchers evaluated the impact of performance scorecards on the speed of delivery and the payment of bribes. Results show that the intervention increased on-time service delivery, but did not decrease bribe payments on average; bribes among high-performers increased.

Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Researchers analyzed the effect of reducing barriers to saving in rural Malawi on savings behavior, investment in agricultural inputs, and consumption. They found that farmers with access to formal savings accounts preserved greater amounts of savings throughout both the harvest and planting seasons...

The Government of Zambia partnered with researchers to test the effect of two different recruitment strategies for a newly created healthcare position, the Community Health Assistant (CHA). One strategy emphasized career opportunities and the other emphasized the contributions one could make in the...