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In “the text message capital of the world,” the Philippines, researchers tested the effect of text message reminders on client repayment rates. In contrast with previous research, they found that text message reminders did not increase repayment on average. Yet for repeat borrowers, who had known...

Researchers evaluated the expansion of a rural financial services provider in Tamil Nadu, India in order to understand how access to financial services, information, and exposure to risk affect technology adoption and well-being among farming households.

Across six randomized evaluations, researchers studied the impact of low-cost, low-touch informational interventions, or “nudges,” on take-up of the federal and state Earned Income Tax Credit (EITC) in California. None of the interventions had an impact on EITC take-up, suggesting that information...

Researchers provided payday borrowers in the United States information about the true costs of payday loans in order to find out whether they would respond by changing their demand for the product. Better informed individuals reduced their demand significantly, suggesting that getting consumers to...

Workers with criminal records face substantially lower chances of securing employment compared to similar workers without such records. Researchers evaluated the effectiveness of different approaches, including wage subsidies, crime and safety insurance, past performance reviews, criminal record...