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Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Researchers are investigating how important these differences are when it comes to increasing the use of irrigation pumps in western Kenya, and whether subsidies for experimentation can be targeted based on certain skills or traits to more effectively increase technology adoption.

Workers without social connections may be disadvantaged in the labor market because employers favor applicants who have been referred. Researchers tested three interventions in an online labor market to investigate why employers are more likely to hire referred workers. First, referrals provide a...

Researchers conducted two randomized evaluations to test 1) the impact of providing public spending information on voter attitudes and 2) the impact of cash transfers on parental preferences for education.

Researchers conducted a randomized evaluation of a comprehensive, multi-site workplace wellness program to evaluate the program’s impact on self-reported and clinical health outcomes, health care spending and utilization, and employment outcomes. The program did not have a measurable effect on any...

Businesses may be slow to adopt a new technology even when it offers clear benefits. Researchers introduced a new fabric cutting technology to a randomly selected group of soccer ball manufacturers in Pakistan, but very few firms adopted it. They hypothesized that the most likely explanation for low...