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In “the text message capital of the world,” the Philippines, researchers tested the effect of text message reminders on client repayment rates. In contrast with previous research, they found that text message reminders did not increase repayment on average. Yet for repeat borrowers, who had known...

Researchers evaluated the expansion of a rural financial services provider in Tamil Nadu, India in order to understand how access to financial services, information, and exposure to risk affect technology adoption and well-being among farming households.

In Texas, researchers conducted a randomized evaluation to test the impact of text message-based parenting support delivered at different times of the week on young children’s literacy and numeracy development. They found that text messages delivered on weekends were best for supporting children...

Researchers conducted a randomized evaluation to test the impact of different types of labels to signal product quality on sellers’ ability to develop a reputation for consistently selling high-quality watermelons in China. The more expensive laser-cut label influenced sellers to provide higher...