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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Term Length and the Effort of Politicians in Argentina

Researchers examined two occasions in which an Argentine Congressional chamber was subject to randomly assigned term lengths as a result of political or constitutional changes. Assignment to a longer term increased overall legislative effort.

The Impact of Wages on Labor Supply in Rural Malawi

Researchers partnered with a local organization in Malawi to randomly vary the wages offered in a rural cash-for-work program, and evaluate the impact of wages on participants’ willingness to work. They found that nearly three-quarters of participants were willing to perform agricultural work even...