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The Impacts of Mental Health Treatment on Productivity in India

Researchers evaluated the impact of providing depression treatment and economic assistance on mental health and economic behavior in peri-urban communities near Bangalore, India. Treatment reduced depression severity, a benefit that persisted when paired with light-touch livelihoods assistance, but...

The Role of Mobile Banking in Expanding Trade Credit and Business Development in Kenya

Trade credit, which is usually provided by up-stream suppliers to down-stream firms, can help small businesses to purchase non-perishable goods for resale and free up resources for other uses. However, provision of trade credit may be limited by high transaction costs, up-stream liquidity...

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...