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In “the text message capital of the world,” the Philippines, researchers tested the effect of text message reminders on client repayment rates. In contrast with previous research, they found that text message reminders did not increase repayment on average. Yet for repeat borrowers, who had known...

Researchers evaluated the expansion of a rural financial services provider in Tamil Nadu, India in order to understand how access to financial services, information, and exposure to risk affect technology adoption and well-being among farming households.

In Togo, researchers conducted a randomized evaluation to test the effect of cash grants on people's welfare and if using mobile phone data in impact evaluations yielded the same results as survey data. They found that the cash grant program increased food security, mental health, and self-perceived...