News

A randomized evaluation in rural Kenya found that offering higher short-term interest rates on a savings account substantially increased bank account use two and a half years for after the promotional rate ended. Offering the interest rate promotion on individual bank accounts also increased...

Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Buyers often have limited information on service quality in low- and middle-income countries. In the absence of information, buyers may receive low quality services or may choose not to seek out service at all, limiting potential benefits for households. Researchers evaluated a program in Pakistan...

Researchers examined whether a program that provides people who are incarcerated with services both prior to and after their release could improve employment prospects and reduce recidivism. One year later, the program increased employment and reduced the likelihood of re-arrest. However, earnings...

Researchers conducted a randomized evaluation to assess the role of employer behavior in generating "negative duration dependence"—the adverse effect of longer unemployment spells—by sending fictitious resumes to real job postings in 100 U.S. cities. Callback rates declined sharply over the first...