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Researchers partnered with Chile’s national pension authority to evaluate the effect of personalized versus generic information, delivered via self-service kiosks at government offices, on long-term savings. People who received personalized information increased their voluntary contributions in the...

Researchers studied the impact of an innovative taxpayer recognition program that appealed to business owners’ desires for social recognition on firms’ value-added tax (VAT) compliance and payment rates in Dhaka, Bangladesh. Preliminary results suggested that in areas where some firms were already...

Researchers partnered with the Susan Thompson Buffett Foundation to randomly offer scholarships to Nebraska high school graduates who applied for financial assistance. Initial results from the ongoing study indicate that scholarship offers increased college enrollment and persistence while shifting...

A large charitable organization in the United States conducted a series of direct mail appeals for donations using different identity primes in 2009-2010. Researchers found that priming a potential donor’s identity as either a previous donor to charity or as a member of their local community...

Researchers tested whether an informative letter campaign could reduce inappropriate prescribing of controlled substances in Medicare Part D. Letters had no detectable effect on prescribing. In ongoing work, researchers are testing alternative versions of letters.

Researchers introduced two programs during peak consumption hours—text messages encouraging energy conservation for the benefit of society, or price increases—to evaluate the impact of social motivation and dynamic pricing on energy conservation. Both programs led to reductions in electricity use...