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Information Provision via Mobile Phones to Increase Mobile Banking in Ghana

Researchers partnered with Opportunity International Savings and Loans Limited (OISL) to conduct a randomized evaluation to test the impact of high-frequency interactive voice response (IVR) calls on people’s use of mobile banking services and their financial behaviors in Ghana. People who received...

Property Tax Experiment in Punjab, Pakistan: Testing the Role of Wages, Incentives and Audit on Tax Inspectors' Behavior

Researchers conducted a two-year randomized evaluation of incentive schemes for tax officials in Punjab, Pakistan that found performance pay significantly increased tax revenues without harming taxpayer satisfaction.