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Powering Small Retailers: The Adoption of Solar Energy under Different Pricing Schemes in Kenya

Kenya, East Africa's largest economy, is struggling with an ageing energy infrastructure and low connectivity to the power grid. William Jack and affiliate Tavneet Suri (MIT) study the impact of off-grid solar power on small retailers in Nairobi.

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...