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Buyers often have limited information on service quality in low- and middle-income countries. In the absence of information, buyers may receive low quality services or may choose not to seek out service at all, limiting potential benefits for households. Researchers evaluated a program in Pakistan...

Researchers examined whether a program that provides people who are incarcerated with services both prior to and after their release could improve employment prospects and reduce recidivism. One year later, the program increased employment and reduced the likelihood of re-arrest. However, earnings...

Researchers tested whether an informative letter campaign could reduce inappropriate prescribing of controlled substances in Medicare Part D. Letters had no detectable effect on prescribing. In ongoing work, researchers are testing alternative versions of letters.

In the United States, many people who are eligible for social and economic benefits do not claim those benefits. Researchers partnered with the U.S. Internal Revenue Service (IRS) to test the effectiveness of different messages to taxpayers designed to encourage them to claim certain tax benefits.