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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Politicians, Publicly-Released Audits of Corruption, and Electoral Outcomes in Brazil

Taking advantage of a federal anticorruption program that randomly assigned municipalities to be audited, the researchers compared the electoral outcomes for mayors in two randomly selected groups of municipalities: those that were audited before and those that were audited after the 2004 election...

Improving Student Learning through Pay-for-Performance Teacher Contracts in Rwanda

Researchers conducted a randomized evaluation to test the impact of pay for performance contracts on teachers’ qualities, effort, and student learning in Rwanda. Pay for performance improved teacher effort, particularly their presence in classroom and their pedagogical effectiveness, and raised...