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The Impacts of Mental Health Treatment on Productivity in India

Researchers evaluated the impact of providing depression treatment and economic assistance on mental health and economic behavior in peri-urban communities near Bangalore, India. Treatment reduced depression severity, a benefit that persisted when paired with light-touch livelihoods assistance, but...

Information Disclosure, Cognitive Biases, and Payday Borrowing in the United States

Adair Morse
Researchers provided payday borrowers in the United States information about the true costs of payday loans in order to find out whether they would respond by changing their demand for the product. Better informed individuals reduced their demand significantly, suggesting that getting consumers to...

Providing Credit Information to Borrowers to Improve Repayment in Guatemala

Researchers ran a large randomized credit information training program that described the existence and workings of the bureau to the clients of this lender. The results indicate that the credit bureau generated large efficiency gains for the lender, and that these gains were augmented when...

Secured Transaction Reform to Increase Access to Capital for Small and Medium Enterprises in Colombia

Entrepreneurs in developing countries face a number of barriers to expanding their businesses and employing more workers, including limited access to credit and other financial services. In Colombia, researchers are investigating whether a regulatory reform that allows small and medium enterprises...

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...