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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Politicians, Publicly-Released Audits of Corruption, and Electoral Outcomes in Brazil

Taking advantage of a federal anticorruption program that randomly assigned municipalities to be audited, the researchers compared the electoral outcomes for mayors in two randomly selected groups of municipalities: those that were audited before and those that were audited after the 2004 election...

The Impact of Credit-Scoring on Small and Medium Enterprise (SME) Lending and Performance in the Philippines

Researchers are working with a large bank in the Philippines, using random assignment to offer loans to SME applicants who fall just below the threshold to be automatically approved for a loan. Comparing firms that received the loans to a similar group that did not will allow for a better...