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Parcourez les articles de presse, médias en ligne, blogs, podcasts et vidéos sur notre travail et la recherche de nos affiliés, ainsi que nos communiqués et lettres d'information, par année. Nous invitons les médias à nous contacter par courriel

The Value of Communication for Mental Health in Ghana

Re searchers used a randomized evaluation to measure the impact of providing mobile calling credits to low-income adults on well-being outcomes in Ghana. Overall, the mobile credit intervention increased the ability for individuals to meet unexpected communication needs, particularly when delivered...

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...