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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Benchmarking Cash to an Employment Program in Rwanda

In Rwanda, researchers conducted a randomized evaluation to compare the impact of Huguka Dukore, a youth employment and training program, to that of cash grants of an equivalent value on several economic outcomes. Huguka Dukore improved hours worked, assets, savings, and subjective well-being, while...

Testing Legislator Responsiveness to Citizens and Firms in the Vietnamese National Assembly

Responsive governments have the ability to make laws and decisions that reflect their constituents’ preferences. However, legislators may lack necessary information about constituents’ opinions and may therefore be unable to meet their demands. Researchers measured whether providing targeted...

Impact of Recruiting Services on Firms' Job Postings and Hiring in France

Dylan Glover
Researchers in France studied whether government-provided recruiting services would impact firms’ job postings and hiring by lowering recruiting costs. The recruiting services decreased firms’ hiring costs and increased firms’ job postings and hiring, including much sought-after permanent-contract...

Improving Student Learning through Pay-for-Performance Teacher Contracts in Rwanda

Researchers conducted a randomized evaluation to test the impact of pay for performance contracts on teachers’ qualities, effort, and student learning in Rwanda. Pay for performance improved teacher effort, particularly their presence in classroom and their pedagogical effectiveness, and raised...

Community-Based Forestry Management to Improve Natural Resource Management and Farming Productivity in Ethiopia

Erwin Bulte
Goytom Abraha Kahsay
Fekadu Tefera Meka
researchers are evaluating the impact of CBFM on farmers’ agricultural productivity, adoption of modern technology, rural livelihoods, and forest conservation.

The Impact of Text Message Nudges on Churn in the Supplemental Nutrition Assistance Program in the United States

Samuel Madison
Katharine Meyer
Researchers are conducting a randomized evaluation to test the impact of text message reminders of key recertification processes and deadlines as well as access to paperwork assistance on enrollment in the SNAP program.

Alleviating Loneliness Among Female Migrant Garment Workers in India

Researchers are launching a randomized evaluation to explore the impact of interventions that foster friendships and enhance problem solving skills on the mental health and labor market outcomes of young women working in a garment factory.